Privacy Policy

1 Introduction

Antacarte ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital vehicle inspection platform.

This policy applies to all users of our Service, including company administrators (managers) and drivers. By using our Service, you consent to the data practices described in this policy.

2 Information We Collect

We collect different types of information to provide and improve our Service:

Personal Information

Full name and contact information (email address, phone number)
Company affiliation and job role
Account credentials (email and encrypted password)
Profile information and preferences

Inspection and Vehicle Data

Vehicle information (make, model, license plate, registration)
Cargo/trailer information and identifiers
Inspection reports and checklist responses
Photos and documentation uploaded during inspections
Timestamps and location data (if enabled)
Driver assignments and inspection history

Technical Information

IP address and device information
Browser type and version
Operating system
Usage patterns and feature interactions
Session cookies and authentication tokens

3 How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain the Service
To process and complete vehicle inspections
To generate and deliver inspection reports (PDF, email)
To manage your account and subscription
To communicate with you about the Service
To provide customer support
To analyze and improve our Service
To comply with legal obligations
To detect and prevent fraud or security issues

4 Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it.

Personal Data Encryption

All personal data, including user credentials, contact information, and company details, is encrypted both in transit (using TLS/SSL) and at rest using industry-standard AES-256 encryption.

Uploaded Files and Photos

All files uploaded during inspections, including photos and documentation, are automatically encrypted at rest using server-side encryption with AES-256. Files are also encrypted in transit using TLS/SSL during upload and download.

Inspection Report Data

Inspection report data (checklists, text responses, metadata) is not encrypted at rest. This is because reports are designed to be shared through email delivery and PDF downloads, which require the data to be in a readable format. When you email a report or download a PDF, you are responsible for the security of that exported data.

Security Measures

Secure HTTPS connections for all data transmission
Encrypted database storage for personal information
Regular security audits and vulnerability assessments
Access controls and authentication requirements
Employee training on data protection
Incident response procedures
Regular data backups with secure storage

5 Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

With your company's managers (for drivers' inspection reports)
With third parties you explicitly authorize (e.g., when emailing reports)
With service providers who assist in operating our platform (under strict data protection agreements)
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets

We never sell, rent, or trade your personal information to third parties for marketing purposes.

6 Data Retention

We retain your data for as long as your account is active or as needed to provide you with services. After account termination, we retain data for a limited period to allow data export and comply with legal requirements.

European Union Compliance

Vehicle inspection records are retained for 5 years in compliance with European Union transport regulations. This ensures you maintain proper documentation for regulatory audits and compliance checks.

After the applicable retention period, data is securely deleted or anonymized. You may request earlier deletion of your personal data, subject to legal retention requirements.

7 Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to access your personal data

Right to rectify inaccurate data

Right to erasure ("right to be forgotten")

Right to restrict processing

Right to data portability

Right to object to processing

Right to withdraw consent

Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8 Cookies and Tracking

We use cookies and similar tracking technologies to operate and improve our Service.

Types of Cookies We Use

Essential cookies: Required for the Service to function (authentication, security)
Functional cookies: Remember your preferences and settings
Analytics cookies: Help us understand how you use the Service

You can control cookies through your browser settings. However, disabling essential cookies may prevent you from using certain features of the Service.

9 International Data Transfers

Your data may be transferred to and processed in countries within the European Economic Area (EEA). We ensure that any international transfers comply with GDPR requirements and are protected by appropriate safeguards.

For transfers outside the EEA, we use Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms.

10 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Changes will be documented in the Version History section.

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11 Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer:

Data Protection Officer

Antacarte

Email: [email protected]

You also have the right to lodge a complaint with your local data protection authority if you believe we have not adequately addressed your concerns.

Table of Contents